• Scope of application

This site sells health and beauty and other new and unused  products according to the terms listed on this page.


  • Credibility & integrity

Credibility and integrity are our top priority. We bear a personal responsibility for the highest standards of behavior, credibility and integrity, which are to be taken as a given in every single aspect of our work.

  • Customer satisfaction & quality of service

We respect our customers, listen to their wishes, and understand their expectations. We strive to provide quality and service that exceeds our customers’ expectations.

  • Reservation of Title

We retain legal ownership of all goods until payment is received in full.

  • Warranty

Warranties on the product are provided by the respective manufacturers. If you are unsure of the warranty or the instructions provided with your product, contact us before use so that we can assist you. We can not take responsibility for any hypersensitivity to ingredients in a product or sample. If you are unsure of what the product or sample contains, contact our customer service before use / order.

  • Returns

Please email admin@koreanbeebeauty.co.uk within 14 days of receiving your parcel. We only accept returns on items that are unopened and in their original packing. You will be responsible for the cost of the return postage.


  • Damaged Goods

If your goods arrive damaged, please email info@koreanbeebeauty.co.uk within 14 days of receiving your parcel. We will pay the return postage when we receive the items.

  • Liability

We will be liable for any damage caused to the goods during shipping, according to the terms above. The manufacturer will be liable for any defect in manufacture resulting in injury to the purchaser, but not any allergic reaction of a non-defective product.

  • Issues with orders

Please email us at info@koreanbeebeauty.co.uk.


  • Product the expiration date or the manufacturing date

Most of our products have the manufacturing date on them, due to this being common with Korean cosmetics. If you are unsure about the date on your product, please contact us.


  • Cancelling an order

Please contact us as soon as possible.